Refund Policy

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At Ascend Core Digital, we are committed to providing high-quality services and products. If you are not entirely satisfied with your purchase, we are here to assist you with our refund process.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • The refund request must be submitted within a 30-day window from the original date of purchase.
  • The service or product must not have been fully utilized, completed, or exhausted.
  • A valid proof of purchase (such as an order number or receipt) must be provided with the request.

2. Refund Process

Once your request is received, our team will conduct a thorough review. We will notify you via email regarding the approval or rejection of your refund. If your request is approved, the refund will be processed immediately, and a credit will be automatically applied to your original method of payment within 5-7 business days.

3. Non-Refundable Items

Please note that certain items and services are non-refundable, including:

  • Services that have already been fully rendered or delivered.
  • Digital products or downloads once the file has been accessed or downloaded.
  • Subscription fees for billing periods that have already passed.

4. No Refund Policy

Please be advised that certain products and services are sold as 'Final Sale' and are not eligible for refunds. This includes, but is not limited to, custom digital assets, one-on-one consulting sessions once scheduled, and specific promotional offers. By completing your purchase, you acknowledge and agree that no refunds, credits, or exchanges will be issued for these items.

5. Contact Us

If you have any questions or concerns regarding our Refund Policy, please reach out to our support team: